Support

General Enquires 3

• Social Media
• How can I apply for tickets?
• Where can I find the Gloucestershire FA Handbook?

Formal Complaints 1

• How can I make a formal complaint?

Refereeing 1

• Referee Badge

General Enquiries 3

• Do referees need insurance?
• County Welfare Officer (CWO)
• How can I become a referee?

Courses 2

• How do I enrol onto a Safeguarding Children Course?
• How do I enrol onto a Referee Course?

General Enquiries 2

• League contacts
• Can a club change their name?

County Cup Competitions 6

• What do I do if I am appointed to referee a County Cup fixture?
• Who pays the referee for a County Cup fixture?
• Do I need to send in a team sheet for a County Cup fixture?
• How do I report a result of a County Cup fixture?
• What happens when a County Cup tie is postponed?

View all 6

Discipline 8

• How is punishment for a red card decided?
• What is a discipline hearing?
• What does sine die mean?
• How do I update matches for player suspensions?
• When does a suspension start?

View all 8

Discipline 7

• How can I appeal against a Misconduct Charge?
• How can I make an appeal?
• Where can I find the Discipline Handbook?
• Where can I get help with processing my club discipline online?
• How can I make a payment for a fine or misconduct?

View all 7

Leagues 1

• League Sanctioning

Logging In 7

• What is the Whole Game System?
• How do I log on to the Whole Game System?
• I can’t remember my FAN number?
• I've forgotten my password?
• What software do I need to log in?

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Club Affiliation 18

• How much does affiliation cost?
• Why is my affiliation still pending?
• Club Affiliation - Insurance
• Why do Clubs have to affiliate?
• How do I add my Personal Accident Insurance to my affiliation?

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Referee Reporting 7

• How do I get help with submitting discipline reports through the Portal?
• How do I know if my report has been submitted?
• What should I do if the name of the player I intend to report is not shown in the Player drop-down box?
• What if I do not know which teams I was refereeing?
• What do I do if the competition I was refereeing in does not show in the Competitions drop-down box?

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General Enquiries 11

• How can I cancel a course?
• What is St George's Park?
• Where can I find the cost of a coaching course?
• Job Vacancies
• What if I don't have an FA Number?

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Booking a Course 5

• How can I book on a course?
• How do I complete my Safeguarding Course online?
• I can't pay online, how do I book on a course?
• How can I make a group booking?
• Can we arrange to host a course?

Coaching Pathway 5

• How can I become a member of the FA Licensed Coaches Club?
• What courses do you offer?
• What is the coaching pathway?
• I am looking to become a coach, where do I start?
• Can I go straight to a Level 2?

Payments 2

• How can my club/school/organisation pay for my course?
• How can I pay for a course?

Cancellations 1

• How do I cancel my booking?

Emergency Aid 1

• Can I use an external Emergency Aid qualification?

Youth Football 1

• The FA Youth Development Review

Players 4

• Where can I find football to play?
• Do I need my own player insurance?
• What recreational football can I get involved in?
• How can I find a club to play for?

Charter Standard 8

• How to complete your Charter Standard Annual Health Check on the WGS?
• What are the benefits of being a Charter Standard Club?
• What do I get for completing our club’s Charter Standard Annual Health Check?
• What is a Charter Standard League?
• What is Charter Standard?

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Clubs 1

• How do I set up a new club?

General Enquiries 3

• Does a youth player have to have a parent/guardian added?
• Do I need to provide email addresses and dates of birth for parents/guardians?
• What do I do if a club cannot see the options to ‘Request Consent/Confirm Offline Consent/Submit to League’?

Player Information 7

• How do I get duplicated FAN records removed?
• How do I correct Date of Birth/Gender/Name for individuals in WGS?
• Do I need to provide an address for a player?
• Do I need to provide a photograph for registration?
• Does a player require a FAN to be registered?

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Team Details 3

• What if a team is not shown under a list of club teams in WGS?
• What if a team is shown with the wrong league (or no league)?
• What do I do if a club has submitted a registration but the league has not received it?

Club Officials 1

• How do I add a Player Registration Officer to a club?

League 1

• Will my league integrate into Full-Time automatically?